WE ARE HIRING

HOUSEKEEPING

Are you a Housekeeper with experience in Luxury Accommodation, have a passion for quality and customer service?

We are currently seeking housekeeping attendants, who possess an eye for detail, excellent communication skills and experience to work across two accommodation properties in Mildura.

This is a casual position, 10-25 hours per week across a 7 day roster including weekends and public holidays.

Successful candidates will have:

• Previous housekeeping experience is preferred but no essential
• High standard of cleanliness and attention to detail
• Good communication skills
• Time management and organisational skills
• Flexibility to work on weekdays, weekends & public holidays

If this sounds like the job for you, please apply by emailing jordan@elmie.com.au. Add your cover letter and resume and minimum of two references.

Applicants may be required to undergo a National Police Check.

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RECEPTIONIST

We currently have an exciting opportunity to become part of a great team across two accommodation properties that are both locally owned. Each property boasts a variety of room types for travelling tourists, families and corporate clientele.

Aquarius Apartments & Cabins have a combination of 68 apartments & cabins, along with an indoor heated pool, gym and a playground.

Commodore Motel Mildura has 60 rooms along with an outdoor pool and a restaurant which services breakfast for our travelling guests.

We are looking for someone who is passionate about providing excellent customer service to welcome our guests to their home away from home.

The successful candidate will be available to work between 25 to 30 hours per week on a rotating roster, 7 days a week including public holidays & weekends (between 6.30am and 7pm, weekend times differ and are subject to change). The role will start as a casual position and will grow to a part time position.

About the role

DUTIES

• Provide personalised and friendly customer service to all guests in person, over the phone and via email.
• Manage reservations
• Provide quotes and information about accommodation and available facilities
• Process payments using computer software and point of sale including EFTPOS
• Answering phone calls and manage inquiries, take messages and direct phone calls
• Use computer software including Microsoft Office Suite and roomMaster
• Accurate processing of cash and balancing in line with company policies
• Undertake general administrative duties
• Respond to in house guest queries to ensure their stay is enjoyable
• Work unsupervised and undertake opening and closing procedures as required
• Respond to general maintenance issues and regularly liaise with cleaning and maintenance team members
• Assist in the restaurant as required, including table setting, table service, general cleaning and drinks service
• Assist the team in any duties as they arise that contribute to providing excellence in service to our guests
• Undertake other duties or training as required

KEY SELECTION CRITERIA (Skills and experience)

ESSENTIAL

• Passion for providing excellence in customer service
• Excellent Communication Skills
• Ability to work unsupervised
• Intermediate computer skills
• Experience using Microsoft Office Suite
• Attention to detail and great organisational skills
• Problem solving skills
• High level of professional presentation
• Ability to work in a fast-paced environment
• Ability to work on your feet during your shift
• Physically fit

DESIRABLE

• Previous experience in a hotel/accommodation front office position is advantageous
• Previous experience with a hotel property management system

If this sounds like the job role for you, please apply by emailing jordan@elmie.com.au. Add your cover letter and resume and minimum of two references.  

Applicants may be required to undergo a National Police Check. 

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MAINTENANCE & GROUNDS PERSON

Are you someone who enjoys working in the outdoors? Then this role is for you.

Join our team with this fabulous opportunity for a hands on role. We are looking for a person who possess experience in the maintenance field. You will be reporting to managers and will assist with repairs and maintenance to property facilities, grounds maintenance, waste management, and general duties.

Successful Candidates will have (but not limited to)

• Flexibility to work a rotating roster over the 7 days including weekends and public holidays
• Fit and energetic
• Possess a willingness to learn with a positive attitude
• Able to provide excellent customer service and problem solving skills
• Experience in accommodation or commercial maintenance but not essential
• Previous trade employment or handyman experience but not essential
• Ability to work in and around pools
• Time management and organisational skills
• A current valid driver’s licence but not essential
• Ability to assist housekeeping with certain tasks
• Ability to work in a team environment
• Good communication skills
• High standard of attention to detail

If this sounds like the job role for you, please apply by emailing your resume to jordan@elmie.com.au with a minimum of two references.

Applicants may be required to undergo a National Police Check.